For all its promise, podcasting is still a niche form of content on the web. Hundreds of millions of dollars have been poured into trying to make this a more profitable medium, but the end result is that in 2010 just a handful of players are just getting by. Its popularity is growing for sure, but not in the dramatic way we’re used to seeing with the web.
This is despite the fact that podcasts are one of the most engaging forms of online content.
The Problem
The difference between text content, videos and other online content and podcasts is this: There’s no way to immediately interact with the content.
If you hear an ad, there’s no way to act on a call to action. If you can’t immediately click on something like a link or or a pop-up (like you can in a YouTube video), there’s not as much value for online advertisers. Marketing has value, but advertisers still pay for clicks. Text links, and click through banners are what drive the online economy.
Currently advertising for podcasts is driven by large marketing budgets that want to “get the word out” and by sponsors with affiliate offers (where they have individual podcasters direct listeners to use a special link or enter a special code). This is a hugely inefficient system. It expects the users to take future actions which never works very well. It greatly limits the potential advertisers. As a marketing tool it’s hard for advertisers to track down how effective a spot was and impossible for podcasters to measure their influence (did you buy a Ford Fiesta because Leo told you to or because Adam did?).
Without a way for users to have interactivity with podcasts it’s very difficult to calculate the value of a podcast. This price uncertainty is the underlying problem with podcasts today.
The Solution
The most direct solution is to give podcasts a similar level of interactivity as web pages and web video. By enabling users the ability to follow up on call to actions in a podcast you can measure their level of engagement and put a price tag on their actions.
This interactivity has to work in a way suitable to the medium. Podcasts are mainly an auditory medium, so this interactivity has to work in auditory way. You can’t expect someone listening to a podcast on their iPod or in their car to go to the device to look at a screen to interact. It has to work along the same lines they already do.
Podcast content needs to accept voice input from listeners.
This voice input could be used to let listeners choose which commercial to listen to, give permission for their email address to be used for a special offer or it could even be used to activate a purchase from with the podcast for additional content.
The capability for this is in the HTML5 specification for a “device”. Although not currently implemented, in the near future HTML5 will allow browsers to use your microphone or webcam to send audio or video back to a server. This will allow for a open, cross-platform way to add interactivity without third-party plugins. iPhones, Androids, Macs, PCs, Linux machines and any other system running an HTML5 browser with this implemented would be able to interact. Being a part of the HTML5 spec it would make it very easy for developers to add this into applications.
The hard part is done on the back end where a system has to interpret those voice commands. Fortunately, Google and other companies with voice recognition technologies are working on API’s to make this easier. The end result would be a small piece of code you’d embed that would send your voice input to a server that would then return text input (“Tell me more”, “Send me more information”, “Sign me up”, etc.).
Making it work
A few years ago this would have been technically feasible but much more difficult to implement because of how people consumed content on mobile devices. In an environment driven more and more by apps and mobile browsing, it’s easier to get people to a web page or an application that hosts your podcast.
Currently there’s no support for this kind of interactivity in iTunes and other media players, but that’s likely to change. In the mean time, once browsers ship with HTML5 support for audio, it’s not difficult to get a large portion of your audience to listen to it from a web page or app with the right incentive (use iTunes for discovery, but push people to a web page or free app for more content).
For content producers, creating interactive podcasts could be done in a very simple way using HTML5.
Content would be broken into segments and the commercial spots could be dragged and dropped where needed. A drag and drop interface for creation would handle inserting all of the API calls needed to make it work.
Will Google make this happen?
Once you have the ability to drop commercial spots with interactivity into a podcast you’ve created a way to monetize podcasts with as few as one listeners. With millions of hours of podcast content and hundreds of millions of listeners, that’s a huge potential market.
The company best poised to make this work is Google. Their entire business model is based on scalability. They make money at both ends of the spectrum. A podcast with 20 listeners has value to them if they can treat audio like they do text links.
Their voice transcription technology, while sometimes amusingly awkward, is getting better everyday from a learning algorithms and more than adequate for interpreting simple user instructions. An API to support this already exists.
Because they own Chrome, they can implement the device function whenever they want. Being the first to do this would give them an advantage over Firefox, IE and Safari.
When?
This could happen tomorrow or five years from now. The moment people with the ability to make it happen realize this is where the money is, we’ll see start to see these technologies. They’ll realize it when people start talking about it. If you’re a podcaster, start talking about the potential of interactivity. If you’re a developer, start talking about tools for implementing it. If you’re and advertiser, start asking about it. If you’re a regular person, start asking questions. If you’re an angel or a venture capitalist, give me a call.
Andrew Mayne is publisher of WeirdThings.com and founder of Blurbtastic.com. His personal website can be found at AndrewMayne.com.